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      1. 海乘學員的崗位及職責簡介

        發布時間:2017-10-21 編輯:曉玲

          引導語:海乘是什么職位呢?那么海乘學員的崗位有哪些?下面是小編收集的相關的信息,歡迎大家閱讀!

          餐廳主要的職位及其職責

          Main positions and their responsiblty

          1.Waiter/Waitress男服務員和女服務員

          2.Assistant Waiter/Waitress助理男服務員/助理女服務員

          3.Bartender調酒師

          4.Bar Waiter/Server酒吧服務員

          5.RSA=Room Service Attendant 客房送餐員

          6.Snack attendant 休閑餐廳服務員

          7.Receptionist= Guest relation specialist客戶關系專員

          8.Cruise staff郵輪活動部員工

          9.Youth staff兒童看護

          10.Dealer荷官

          1.Waiter/Waitress男服務員和女服務員

          Responsiblties :

          Serving passenger服務客人

          Taking orders接受點單

          Explaining the menus 解釋菜單

          Making recommendations做推薦

          Supervising assistant Waiter/Waitress 監督助理服務員。

          2.Assistant Waiter/Waitress助理男服務員/助理女服務員

          Responsiblties:

          Assisting Waiters/Waitresses協助服務員

          Clearing tables清理桌子

          Setting up tables擺臺

          Delivering food and drinks遞送食物和飲料

          3.Bartender調酒師

          Responsiblties:

          Serving alcohoic beverages to passengers

          向乘客提供酒水服務

          Making drinks an doing cocktail demonstration

          調制飲料和做雞尾酒展示

          Issuing requisition and storing goods授權申請和儲存貨物。

          Communicating with passengers and making passengers happy

          與客人交流和讓乘客開心

          Making schedules制定排班表

          4.Bar Waiter/Server酒吧服務員

          Responsiblties:

          Serving alcohoic beverages to passengers向乘客提供酒水服務

          Setting up bar stations布置酒吧桌

          Taking drink orders接受飲料點單

          Serving drinks to the passengers為乘客上飲料

          Pushing the sales促銷

          Doing cleaning做清潔工作

          5.RSA=Room Service Attendant 客房送餐員

          Responsiblties:

          Delievering food and drinks to passengers in room。

          為房間里的乘客遞送食物和酒水

          Set up the tray for delievery準備送餐的托盤

          Take order by phone 接受電話點單

          Collecting dirty tray 回收臟的托盤

          6.Snack attendant 休閑餐廳服務員

          Responsiblties:

          you are waiter in the snack restaurant。

          快餐店服務員

          7.Receptionist= Guest relation specialist客戶關系專員

          Responsiblties :

          Checking passengers in and out入住和退房

          Maintenance request維修要求

          Answering passengers queries回答乘客詢問的問題

          Assisting with problems and complaints taking payments for passenger accounts

          協助解決客戶的問題和投訴

          Making announcements over the PA system changing and upgrading cabins

          通過廣播系統制作廣告提高機艙檔次

          8.Cruise staff郵輪活動部員工

          Responsiblties:

          Instruct,organize,and facilitate various activities

          and tournaments(quizzes,bingo, deck parties,sports challenges,trivia games)

          指導、組織、推動各種活動和比賽(問答游戲,賓果,甲板派對,體育挑戰,益智游戲)

          9.Youth staff兒童看護

          Responsiblties:

          Conduct a variety of programming for entertainment of passengers ages 3-17

          開展針對3-17歲的一系列娛樂活動

          10.Dealer荷官

          Responsiblties:

          Exchanging chips for passengers幫乘客換籌碼

          Giving out cards to the players 給玩家發牌

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