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Modern Hotel Management Job Resume
Name:Jameson Qiu Gender:Male
Nationality:Han Date of Birth:Mar.20th.1978
Education Background:Bachelor Marriage State:Unmarriy
Experience:
Working Period:2009/06-2012/10
Company:Lianyungang Bright Pearl Hotel(★★★★)Position:Quality Inspection Manager
Job Description:Establish total quality management system; set up supervising and inspecting regulation; formulate three-level training system, and execute supervision authority on behalf of GM; reach every service places to inspect/oversee/assess/survey; build quality inspection criterion; settle the problems that often take place to training documents; establish and optimize quality control & inspection files.
Working Period:2001/06-2009/05
Company: Lianyungang Yuntai Hotel(★★★★) Position: Housekeeping Manager
Job Description: Formulate annul work plan of housekeeping sector and implement it; Supervise the implementation of each position responsibilities /work procedures and regulations, Provide adjust scheme of organization regularly;Involve recruitment of staff; Take charge of staff train/evaluation/motivation; Handle all kinds of gusts’ complaints to housekeeping sector; and so on.
Working Period:1997/05-2001/04
Company: Guangzhou esume.yjbys.com hotel (★★★)Position: Reception Office Manager
Job Description: Formulate annul work plan of Front office and implement it; Execute department rules and regulations; Take charge of staff train and performance assessment and so on.
Working Period: 1993/07-1997/05
Company: Guangzhou Friendship Hotel (★★★) Position: Front office Captain
Job Description: Work on reception and information, registration, banquet booking,
Meetings arrangement and so on.
Self assessment:
I have worked in hotel for many years and am familiar with hotel operation, especially with
Front desk, housekeeping and quality inspection.
I am good at using computer/internet and fluent in written and verbal English.
I have many experiences in custom service and have better analytic/coordinative/executive abilities
I am proactive, adaptable, energetic, honest and have good team work.
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