寶潔的面試范題

關于寶潔的面試范題

　　1)Describe an instance where you set your sights on a high/demanding goal and saw it through completion.

　　(舉例說明，你如何制定了一個很高的目標，并且最終實現了它。)

　　問題分析：這個問題的考察應聘者制定高目標的勇氣及完成高目標的執行力。

　　關鍵詞： demanding goal、saw it through。

　　回答范例：(記住，采用“What+STAR+Key Words法則”來回答)

　　What：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize out of 12 teams.

　　Situation(Key Word：demanding):On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played. Each school should design five shows, and our class volunteered to design one. It was a demanding goal as it was very close to the end of the term when most students were busy preparing for final exams.

　　Task：As a sophomore student I was in charge of my class performance, which was a drama. I had to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king in the drama.

　　Actions(Key Words：how I saw it through): First, as there were only 20 students in my class, I distributed at least one task to each student; either a role, or making tools or costumes.Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic. All team members cooperated well because of the low frequency and short duration of each rehearsal.

　　Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party.In addition, I emphasized the value of time and ordered every actor to respect other partners.

　　Result：In the end, our performance was very successful. Not only did I act the “king” wonderfully, but also got good marks on the final exam.

　　(2)Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted.

　　(請舉例說明你在一項團隊活動中如何團結他人，并且起到領導者的作用，并帶領團隊最終獲得所希望的結果。)

　　問題分析：這個問題實質上是考察應聘者的領導能力。

　　關鍵詞： took the initiative, get others to complete, leading role。所以在描述的時候要重點描述自己如何吸引他人參與、 團結并鼓勵他人、帶領團隊達到目標這個過程。

　　回答范例：

　　What：I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas gifts on behalf of our English Association.

　　Situation：To broaden the students’ understanding of Western culture.

　　Task：Organized a group to sing English choir on Choir Eve

　　Action: (Key words：took the initiative & leading role)

　　i. Suggested the idea to the Chairman of our English Association and got his approval.

　　ii. Asked each member of our association to offer at least three suggestions on each of the questions below:

　　* What songs to play?

　　* Who could join the choir?

　　* Where should we perform?

　　iii. Combined the other team members’ suggestions with my idea and made a decision on the questions above.

　　iv. Organized the rehearsals, reminded the singers of each rehearsal time and place with short messages, because our singers were indeed busy and they could forget.

　　v. Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas, and thus motivate them to sing with emotion.

　　Result：Many students said that they were happily surprised by our activity and they hoped we would hold such activities next Christmas. And some said they would love to join our association to learn the beautiful choir.

　　(3)Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results.

　　(請你描述一種情形，在這種情形中你必須去尋找相關的信息，發現關鍵的問題事項，并且自己決定依照一些步驟來獲得期望的結果。)

　　問題分析：這個問題考察應聘者的分析能力、判斷能力及決策能力。

　　關鍵詞： seek out relevant information, define key issues, decide on the steps.面試官實質上是希望了解你分析處理一件事情的全過程，與上一個題目考查如何爭取別人的協助是完全不同的。所以，你在描述的時候應該把描述的重點放在你做整個事情的經過上，而不是和什么人一起做。

　　回答范例：

　　What：I organized the first activity of the Management School English Association.

　　Situation：As the association is newly founded, not many students show interest in our activities, and we lack efficient ways of helping the existing members to improve their English.

　　Task：We decided to make some improvements in our association, in order to help more than two hundred freshmen and sophomores with their English while publicizing our group.

　　Actions：(Key Words：Seek out relevant information，Key issue，Decide on the steps to take)

　　i. Seek out relevant information:

　　* What kind of entertainment was popular among students that also offered chances for them to learn English most effectively?

　　* Which teacher was suitable for this position?

　　* When were our members available?

　　* Which place was convenient for a large attendance?

　　* Other related factors, such as the availability of facilities and the layout of the spots.

　　ii. Key issue: What are the weak points of the students’ English abilities, vocabulary, listening, speaking, grammar or writing?

　　iii. Decide on the steps to take:

　　* Administer a questionnaire to find out the weak points of the students’ English abilities.

　　* Work out some activities with teachers to improve the weak points.

　　* Administer another questionnaire to evaluate the popularity of our activities and choose the top 3 to launch.

　　* Launch the top 3 activities.

　　Result：The Top 3 activitiesFun Vocabulary Recitation, Friends Mock Show, Devil English Cornerproved highly successful, and we hosted double the number students in our later activities.

　　(4)Describe an instance where you made effective use of facts to secure the agreement of others.

　　(請你舉一個例子說明你是怎樣通過事實來說服他人的。)

　　問題分析：這個問題考察應聘者以事實說服他人的能力。

　　關鍵詞：facts, secure agreements。對于這個問題的回答應該直截了當，先將不同的意見羅列出來，以及其他人不同意的理由，然后逐條以事實來說服他人。

　　回答范例：

　　What：I advanced a plan to found an English Garden in collaboration with the English association in a neighboring university.

　　Situation：When I was a member of the English association in our university, I realized that the activities we organized lacked uniqueness and couldn’t effectively help the students improve their English. Our neighboring university is just a five-minute walk away from us.

　　Task：I proposed the idea to the President of the Association that we found an English Garden in cooperation with the English association in the neighboring university.

　　Actions：(Key Words: disagreement，facts)

　　i. The disagreements I met included(Key Words：disagreement):

　　* our school authority may dissent.

　　* The high cost, and we didn’t have enough human resources to carry out this project.

　　* There were too many English corners; another one was unnecessary.

　　ii. The facts I made use of(Key Words: facts):

　　* Our dean approved this proposal.

　　* Our partner was willing to provide financial assistance, and our members volunteered to design the details of the plan and implement it.

　　* A poll showed that the current English corners did not meet the students’ requirements and lacked uniqueness.

　　Result：Others were convinced and we successfully founded the English Garden. It’s run once a week now, each meeting attracts over a hundred students.

　　(5)Give an example of how you worked effectively with people to accomplish an important result.

　　(請你舉一個例子，說明在完成一項重要任務時，你是怎樣和他人進行有效合作的。)

　　問題分析：這個問題實質考察的是應聘者的團隊合作能力。

　　關鍵詞：worked effectively with people。在回答這道問題時，建議從“我做了什么”和“別人做了什么”兩個角度來描述。

　　回答范例：

　　What：Our team won the 2nd Prize in the Military Songs Competition held in our university.

　　Situation：In total 20 teams joined the competition, each team represented a class.

　　Task：I was in charge of the project. We decided to make our team’s performance unique in order to win a prize.

　　Actions：(Key Words：worked effectively with people)

　　i. Design: I cooperated with my colleagues to plan the climax of the performance, the musical accompaniment of the songs and the whole arrangement of the narrative poem. As three members in our team were good at guitar, I encouraged them to come up with some ideas about how to use a guitar in the military songs.

　　ii. Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect.

　　iii. On stage: I reminded my fellows with gestures and eye expressions. Also, I helped a singer to cope with an emergency.

　　Result：Our military team won the second prize in this competition.

　　(6)Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.

　　(請你舉一個例子，說明你的一個有創意的建議曾經對一項計劃的成功起到了重要的作用。)

　　問題分析：這個問題實質考查應聘者的創新能力。

　　關鍵詞為：creative idea，significantly contributed.回答這個問題應將描述重點放在你的創新意識、創新依據、有了創新的想法之后如何去實現，以及這個創新想法起到作用上。

　　回答范例：

　　What：I suggested that we set the topic to be “Sell Yourself” for the annual speech contest in our school.

　　Situation：Each year our school holds a speech contest, the topic is randomly chosen by the teachers, for example, how to protect the environment, the importance of honesty, and so on. Students are not very excited about these topics.

　　Task：I am quite interested in participating in speech contests, but I’d like them to be different, more exciting and more useful. So I decided to offer some suggestions to our school.

　　Actions：

　　i. I proposed three topics: Sell Yourself; Where I’ll be in 3 Years; Be Competitive. All focus on future job hunting and career development, which I believe are attractive topics to most students.

　　ii. I surveyed other students and got the information that Sell Yourself seemed better, because it gave us a chance not only to say something, but possibly to sing and dance in addition to just speak.

　　Result：My proposal was used in the Speech Contest, which was enjoyed by the students. Over 500 students came to watch the speech contest, double the previous audience size. And the participants said the topic gave them a good opportunity to show off and become more confident.

　　(7)Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.

　　(請你舉一個具體的例子，說明你是怎樣評估形勢，將精力集中在最重要的事情上從而獲得你所期望的結果。)

　　問題分析：這個問題考察的是應聘者分析事情和找到問題關鍵點的能力。

　　關鍵詞：assessed a situation, focused on the prioritie。在回答這個問題時應該將重點放在處理事情的分析過程上。

　　回答范例：

　　What：I once solved the problem of lack of inventory in our store in an hour.

　　Situation：Four stores do the promotion at the same time and our store is one of them, the largest one. The sales assistant on the previous day forgot to report that the inventory wasn’t enough and I just realized it when I arrived in the morning.

　　Task：(Key Words: my assessment of the situation，the priorities)

　　*The four promoting stores were not very far from each other, and they opened at different times. It was possible to fetch some stock from another store and make up for it later (My assessment of the situation).

　　*To satisfy the stocking demand of the store which had the largest number of customers

　　(the priorities).

　　Actions：I reported to the manager and offered my suggestion. He accepted it.

　　Result：Everything went all right. The inventory in our store was sufficient, and the other store was restocked later before lunchtime.

　　(8)Provide an example of how you acquired technical skills and converted them to practical application.

　　(請你舉一個具體的例子，說明你是怎樣獲得一門技能并且將它用于實際工作中的。)

　　問題分析： 這個問題實質是考察應聘者的學習能力。

　　關鍵詞：convert technical skills to practical application。在回答這個問題的時候，應將重點放在獲得新技能的過程、方法及將其應用于實際工作的過程上。

　　回答范例：

　　What：I learnt how to arrange the questionnaire forms in a scientific way and use them in the survey of a new kind of milk.

　　Situation：In the investigation of customer opinions about the taste of a new kind of milk, I found that the questionnaire form was out of date and limited the freedom of responses.

　　Actions：

　　i. I consulted my boss and a good friend who works in a professional marketing research company and learnt a new way of arranging questionnaire forms.

　　Ii.I designed two new forms, and my boss chose one of them.

　　Result：With the help of the converted form, our company obtained more objective and useful information.

　　根據以上幾個問題，面試時每一位面試官當場在各自的“面試評估表”上打分：打分

　　分為3等：12分(能力不足，不符合職位要求、缺乏技巧，能力及知識)，35分(普通至

　　超乎一般水準;符合職位要求;技巧、能力及知識水平良好)，68分(杰出應聘者，超乎

　　職位要求;技巧、能力及知識水平出眾)。具體項目評分包括說服力/毅力評分、組織/計

　　劃能力評分、群體合作能力評分等項目評分。在“面試評估表”的最后1頁有1項“是否推

　　薦欄”，有3個結論供面試官選擇：拒絕、待選、接納。在寶潔公司的招聘體制下，聘用1

　　個人，須經所有面試經理一致通過方可。若是幾位面試經理一起面試應聘人，在集體討論

　　之后，最后的評估多采取1票否決制。任何1位面試官選擇了“拒絕”，該生都將從面試程

　　序中被淘汰。

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