和美國客戶打電話最常用的商務英語句子

和美國客戶打電話最常用的商務英語句子

　　和美國客戶交流經常要打越洋電話，很多職場人士在和外國人打電話時都不知道該如何應對各種情況。下面這些英語回答是和美國客戶打電話時經常用到的，各種情況都包括，來看看吧。

　　打電話進來:

　　Is Yang there? (最常用)

　　Is Yang around? (次常用)

　　Hello, May I speak to Yang please?

　　Hello, Can I talk to Yang please?

　　如果正是本人:

　　This is he. (男的`)

　　This is she.(女的)

　　This is Kun-Lin ( 你的名字) speaking.

　　You are speaking to him. (her)

　　You are talking to him.

　　如果是別人:

　　Hold on. (最常見)

　　I'll get him, Hold on please.

　　Hold on, let me see if he is here.

　　One moment please.

　　如果他正好不在:

　　No, He is out. (最常見)

　　No, He is not here. May I take a message?

　　No, He is not in.

　　No, He is not available.

　　No, He just went out, he will be back in 30 minutes.

　　如果他要找的人不在:

　　Do you know when he will be back?

　　Do you know where he is going?

　　Do you know where I can reach him?

　　Do you know his office number? (or work place number)

　　回答:

　　No, I am sorry, I don't know! (50%)

　　I have no idea. (49%)

　　Yes, his number is 404-123-4567.

　　如果要留言:

　　May I leave a message?

　　回答:

　　Sure, go ahead.

　　Hold on, let me get a pencil and paper.

　　打錯電話:

　　Is this Wachovia Bank?

　　回答:

　　No, I am afraid you have the wrong number.

　　What number did you dial?

　　What number are you calling?

　　結束對話:

　　Thank you, have a good day.

　　聽不清楚時:

　　Pardon?

　　Excuse me?

　　I am sorry?

　　Say again?

　　Say what?

　　Come again?

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