客服主任英文簡歷

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客服主任英文簡歷

Resume number:	467095902	Updating date:	2012-05-30 08:20:19
Name:	Mr. B	Nationality:	China (Mainland)
Current Place:	Guangzhou	Height/Weight:	167 cm?62 kg
Marital Status:	Single	Age:	30 years

Career Objective

Application type:	Jobseeker
Preferred job title:	Customer Manager: Customer manager 、 Recruitment Manager/Supervisor: Recruiting manager 、 Trade / Import-Export Manager / Supervisor: Foreign trade
Working life:	4	Title:	No title
Job type:	Full time	Expected Start date:	In a month
Expected salary:	￥5,000--￥8,000	Preferred working place:	Guangzhou Shenzhen Shanghai

Work experience

Company's name:	ASAT Holdings LimitedBegin and end date: 2007-05-2008-08
Enterprise nature:	Sino-foreign joint venturesIndustry: Communication/Telecom/Network Equipment
Job Title:	Customer Service Officer
Job description:	1. To provide a proactive interface between customers and the factory to ensure that customer requirement are met with respect to delivery, door-to-door cycle time, order status updates, and documentation (P.O, shipment instruction, turn time, billing instruction) 2. Pricing database and rolling forecast maintenance 3. Coordinate with customers to obtain their demand forecasts and ensure their timely support of the factory with die, other raw materials, and documentation; Clearly understand what the customer’s requirement and work with factory to deliver the excellent performance among competitors 4. Close the gap between the customer requirement and factory performance in order to have total customer satisfaction; 5. Take good care of customer from airport pick up and arrangement of visit coordination,attend meeting with customers and conduct business in a professional, efficient, and ethical manner.
Reasons for leaving:

Company's name:	TAITEKTON　INTERNATIONAL, INC.Begin and end date: 2005-03-2007-04
Enterprise nature:	Soly foreign funded enterprisesIndustry: Other Industries
Job Title:	International business
Job description:	Responsibility: 1. In charge of the whole process that the goods from developing to exports;Such as quotation,sampling,appearance and size modification, mass production and shipment; 2. Discuss related issues with the customer at the factory;Including meet the buyer at the airport, book the ticket,order change, abnormal treatment and developing new products; 3. Through different channel like Website and Enterprise Yellowpage to seeking the right products that customer need and recommend some right items for buyer; 4. Making kinds of the form; Such as Quotation,Purchase Order,Packing List and Proforma Invoice and so on;Confirmation of bill of lading and shipping schedule; 5. Follow the P.O. and inspecting the goods on the site; Analysis of failure parts, Assisting the factory and eliminating no-good products, keep each shipment is the good bill of landing.
Reasons for leaving:

Company's name:	Merrich Industial CO.,Ltd.Begin and end date: 2004-05-2004-12
Enterprise nature:	Soly foreign funded enterprisesIndustry: Agencies / Institutions / Community Groups
Job Title:	English Translator
Job description:	This company is a plastic&mold factory. Responsibility: Associating Engineer deal with general affairs; Translate some reference as well as oral communication with foreign guests. Familiar with the plastic&mold vocabulary.
Reasons for leaving:

Educational Background

Name of School:

School of Business Sun Yat-Sen University

Highest Degree:

Master

Date of Graduation:

2012-06-01

Name of Major 1:

Business Administration

Name of Major 2:

Education experience:

Start date	End date	Education organization	Majors	Certificate	Certificate No
2000-09	2004-06	University of GuiLin Electronic Technology	Computer Science
2008-09	2012-06	School of Business Sun Yat-Sen University	MBA

Language Ability

Foreign Language:	English	Level:	excellent
Chinese level:	perfect	Cantonese Level:	normal

Relevant skills and abilities

1. Skillfully in 'listening'、'speaking'、'reading'、'Writing' and business english ;
2. Known some special vocabulary related plastics, tooling, electronics;
3. Familiar with the procedure of foreign trade, such as Triangle Trade and L\C;
4. Familiar with SAP system.

Self-recommendation letter

Skillfully in 'listening'、'speaking'、'reading'、'Writing' and business English further me more qualified this position; I've known some special vocabulary related plastics, toolings; Also, I am familiar with the procedure of foreign trade, such as Triangle Trade and L\C;Familiar with SAP system for daily work.
More than three years working experience let me well knowed the production procedure of goods and more confidence to deal with daily work,with the responsbility can be coordinate both customer and factory base on the mutual benefit.

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