求職者經驗分享：

李　磊

在人才競爭激烈的今天，ge、zte、siemens、p & g等世界知名企業，無疑吸引著畢業生的目光，但這些單位的用人條件一般比較苛刻，而這五人是怎樣成功入選的呢？采訪中，他們告訴，首先是要有科學的擇業觀。

孫姝說："首先要自我定位準確，每個人包括親屬都希望我們找個風光體面的工作，但前提是必須認清自己的能力，在競爭日趨激烈的今天，首先要實現就業。而一旦認定自己能夠勝任某項或者某領域的工作，就要自信的去應聘。

馬愛萍認為："現在那些所謂‘好‘工作競爭都激烈，一定要有心理準備，降低期望值，保持一個良好的擇業心態。我感覺要考慮到自己的興趣和愛好，如果只圖‘風光‘和所謂的‘好‘單位簽約了，但工作和自己的興趣相違背，那也是一件很郁悶的事情。"這一點在姜吉濤那里得到共識："比如我感覺自己適合搞技術，所以我樹立的目標就是技術領域。結果進了siemens的研發部門。

孫　姝

成功應聘到寶潔公司的李磊說："當認定一個就業目標后，首先要了解這個企業的文化，看這個企業的文化是否適合你，我們應該找到一個自己目標和企業文化的契合點。當你開始投簡歷找工作以后，通過網上或同學你慢慢就會知道你真正適合做什么。"

和其他畢業生一樣，孫姝在畢業時也面臨著迷惑和不解："我們剛開始也是很迷茫，隨著后來網上查詢就會漸漸清晰起來。說到這里，我想對大家說，現在大部分知名公司都有自己的網站，通過它你可以了解這個公司真正需要什么樣的人。我面試ge管理培訓生，我上他們的網站了解到管理培訓生能力方面的要求，以及面試中常問的問題。我從上屆一個去ge的師兄那知道ge非常重視領導才能與團隊合作精神后，我在面試過程中不斷證明自己有這方面的能力。"

馬愛萍說："我的觀點是，我們應該拿我們的長處去和別人的短處或長處去拼，而不是拿自己的短處與別人的長處去拼，那樣你肯定不會有什么優勢。要利用自己的長處尋找理想的工作，用長處競爭勝券在握。像李磊同學應聘的p & g就不看專業，只要你夠優秀都可以來，與專業無關。他在電氣學院畢業，也是成功應聘p & g的唯一一個本科生，他成功的經驗是‘雖然與我的專業一點關系都沒有，但他們愿意要有工科背景的人。我正是了解了這一點，才成功應聘的，這是拿長處競爭‘."

　形式各樣的簡歷是畢業生與企業聯系的第一塊"敲門磚"，在大小求職招聘會上，簡歷成了企業對畢業生形成第一印象的關鍵因素。成功應聘世界名企的五名畢業生有著各自的看法。

孫姝認為，簡歷一定要做得簡明合適。技術類企業希望了解畢業生的技術背景，所以應更注意突出研究的課題等技術方面的問題；管理類則偏重于畢業生參加的社會活動、社會實踐；銷售類則要求畢業生有相關的專業背景。

李磊說："我覺得簡歷不是簡單的羅列，要突出公司可能感興趣的方面，另外，你的照片要盡量挑一張面帶笑容的。""我著重說一下英文簡歷，我們千萬不要只是把中文簡歷簡單的翻譯過來，另外就是一定要注意不要有語法錯誤，如果那樣面試人肯定對你產生不好的印象。另外，我想說的，也算是一個小技巧吧，我們要想簡歷命中率高，就要主動向接簡歷的人‘套詞‘，尋找他與自己的相似點，讓他對你有一個深刻的印象，這樣做不能說有多少好處，但肯定不會有壞處吧！"馬愛萍道出自己的經驗。

李占山

在簡歷的封面制作上，姜吉淘認為，簡歷的封皮一定要突出和公司背景相關的研究方向或者專業，不適合的盡量不要寫。"像我們是機械制造的，其實我們和機械電子的課題、研究方向基本沒什么差別，但在封皮上寫上‘機械制造‘一般公司都不會感興趣，后來我們干脆不寫直接寫研究方向。當然有的女生可以在封皮上用自己的生活照。另外就是用英文簡歷時一定要恰當。我記得我在英文簡歷上想表達自己有進取心，用了‘aggressive‘，當時面試官說這樣用是不對的，這件事情告訴我，有些事情容易弄巧成拙。"

　和其他畢業生一樣，這五名畢業生非�？粗貋碇�不易的"面試"機會。而各個企業也適應自己企業的特點規定了不同面試方式，如ge產品注重高新材料，比較看重畢業生的專業，喜歡用工科背景的畢業生，ge招聘的人以機械、材料和化學的居多，所以在面試時要問一些涉及到專業的內容。

馬愛萍

孫姝講述了一個關于面試的例子："我經歷的面試分兩輪：每１１個應聘者組成一個討論小組，公司給定一個話題進行討論，考驗每個人的反應和專業能力，第二輪是一對二面試，是漫談式的測試。我的經驗是面試前一定要提前做準備，我給大家推薦《外企面試500題》，記得當時我準備了１２頁的回答，全部用英語準備的。在第一輪討論中，首先要非常自信，當然不能太囂張，另外一定注意不要搶別人的話題或打斷別人的講話，這表示對別人的尊重，再者，陳述要簡單明了。他們看的是你對問題的把握、分析和協調能力。當時我們做一個游戲，聯想你向愛斯基摩人推銷冰箱。當時分成兩組，一組推銷冰箱，另一組扮演愛斯基摩人。我想說的是我們一定要注意細節問題，比如做完游戲后要自己整理地面。這些試題看的不是結果，對于一個創造性的思維，公司更重視團隊協作與創新。"

姜吉濤說："我應對的面試是一些基本問題，比如職業規劃，怎樣處理與意見不合者的關系。另外就是你的課題做的是什么，應用什么原理。主考官是兩個德國人，所以我們要對公司比較了解，提前上網查資料并作成英文。"

李磊說："p & g面試的每一步應該做什么，在公司網站上寫得非常詳細，按流程一步一步走下去就可以了。我要說的是在面試過程中一定要爭取機會。我可以說是真正的‘面霸‘，我會把每一次面試當成是一次歷練。其次是著裝，在外企面試，尤其是p & g這樣的公司，你一定要穿西裝打領帶，我覺得這是對公司的尊重。面試中一定要放松，建議你一定提前去適應那里的環境，記得我當時提前十五分鐘到的，到了以后我和旁邊的人聊得非常投機，面試官叫我進去的時候，我已經非常放松了。

應聘一汽的李占山認為一定要自信。"我的自信來自于切身的工作體驗。我不需要培訓直接就可以工作，沒有見習過程。企業大多喜歡有實踐經驗的畢業生。

面試中一定要十分注意細節。馬愛萍說："首先進門后要面帶微笑，然后輕點關門，不要把它當成寢室的門關得當當響。坐的時候要端正，不要這樣翹著二郎腿，還時不時地晃動晃動，另外，不要擺弄首飾、鋼筆等物品，那樣只能更顯示出你的緊張。關于服裝的確非常重要，一定要穿戴干凈利落不要太休閑化，另外不要化太濃的妝。面試結束后，如果考官問你還有什么問題，你盡量不要問：‘我今天表現得怎么樣‘，這只能讓考官感覺你不自信。還有我要對女同學說：盡管現在有許多公司對女生的需求不是很多，但你們一樣可以找到好的工作，一定要充滿自信心，可以找一些女性較為集中的公司應聘，比如ge不存在歧視女性問題，在ge工作的女性占40%，而p & g今年在哈工大招的10個畢業生中有6個是女生。

馬愛萍告誡畢業生："我的經驗是：面試完之后說‘謝謝‘或‘希望很快能見到你‘，最后考官問你：你有什么問題要問？你可以選擇問一些關于‘企業文化背景‘或者關于‘技術的專業性‘問題，一定要注意不要亂問，以免讓考官尷尬。如果想從側面了解一下是否有錄取的可能性時，可以說：‘希望再次見到你‘，如果你能得到這樣的回答：‘相信會見面的‘，那說明應聘成功的希望很大。

對此李占山認為："面試官的閱歷非常豐富，注意掩飾自己的緊張情緒，切記言多必失，注意審時度勢。面試時要讓招聘官有話說，避免把話說完了，注意你的話里一定要有他想聽的東西。無論成功與否，可以向面試人員索要名片，事后發e-mail聯系表示你的感謝。面試時可能會被問到細節，注意回答一定要真實。"

八大經典問題回答技巧

寶潔的面試由 8 個核心問題組成。寶潔公司招聘題號稱由高級人力資源專家設計,無論您如實或編造回答,都能反應您某一方面的能力。核心部分的題如下：

Please provide concise examples that will help us better understand your capabilities.

(1 )Describe an instance where you set your sights on a high/demanding goal and saw itthrough completion. (請你舉一個具體的例子，說明你給自己確定了一個很高的目標，然后達到這個目標。)

面試技巧分析：這個問題的考察應聘者制定高目標的勇氣及完成高目標的執行力。關鍵詞為：demanding goal、saw it through。

面試技巧回答：(記住，采用“What+STAR+Key Words 法則”來回答)

What ：Designed a show to celebrate the Anniversary of Xiamen University, and won 2nd Prize out of 12 teams.

Situation (Key Word ：demanding )

On the anniversary night, there was a huge celebration party, where songs, dances and dramas were played. Each school should design five shows, and our class volunteered to design one. It was a demanding goal as it was very close to the end of the term when most students were busy preparing for final exams.

Task ：As a sophomore student I was in charge of my class performance, which was a drama. I had to deal with the pressure from study, my classmates’ disinterest in acting, and my role as the king in the drama.

Actions ：(Key Words ：how I saw it through )

First, as there were only 20 students in my class, I distributed at least one task to each student;either a role, or tools or costumes.

Second, since at the end of the term each member was busy with study, the rehearsal schedule should be reasonable and periodic. All team members cooperated well because of the low frequency and short duration of each rehearsal.

Third, music and scenery were added into rehearsal in order to get close to the circumstances of the party.

In addition, I emphasized the value of time and ordered every actor to respect other partners.

Result ：In the end, our performance was very successful. Not only did I act the “king”wonderfully,but also got good marks on the final exam.

(2 )Summarize a situation where you took the initiative to get others on an important taskor issue, and played a leading role to achieve the results you wanted. (請舉例說明你在一項團隊活動中如何團結他人，并且起到領導者的作用，并帶領團隊最終獲得所希望的結果。)

面試技巧分析：這個問題實質上是考察應聘者的領導能力。其關鍵詞有： took the initiative, get others to

complete, leading role。所以在描述的時候要重點描述自己如何吸引他人參與、團結并鼓勵他人、帶領團隊達到目標這個過程。

面試技巧回答：

What ：I organized a group to sing English choir on Choir Eve, visited all the dormitories in our university and sent Christmas gifts on behalf of our English Association.

Situation ：To broaden the students’ understanding of Western culture.

Task ：Organized a group to sing English choir on Choir Eve

Action: (Key words ：took the initiative & leading role)

i. Suggested the idea to the Chairman of our English Association and got his approval.

ii. Asked each member of our association to offer at least three suggestions on each of the

questions below:

* What songs to play?

* Who could join the choir?

* Where should we perform?

iii. Combined the other team members’ suggestions with my idea and made a decision on the questions above.

iv. Organized the rehearsals, reminded the singers of each rehearsal time and place with short messages, because our singers were indeed busy and they could forget.

v. Made each rehearsal as lively as possible to make the singers feel the atmosphere of Christmas, and thus motivate them to sing with emotion.

Result ：Many students said that they were happily surprised by our activity and they hoped we would hold such activities next Christmas. And some said they would love to join our association to learn the beautiful choir.

(3 )Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results. (請你描述一種情形，在這種情形中你必須去尋找相關的信息，發現關鍵的問題事項，并且自己決定依照一些步驟來獲得期望的結果。)

面試技巧分析：這個問題考察應聘者的分析能力、判斷能力及決策能力。關鍵詞為： seek out relevant information, define key issues, decide on the steps。面試官實質上是希望了解你分析處理一件事情的全過程，與上一個題目考查如何爭取別人的協助是完全不同的。所以，你在描述的時候應該把描述的重點放在你做整個事情的經過上，而不是和什么人一起做。

* Our dean approved this proposal.

* Our partner was willing to provide financial assistance, and our members volunteered to design the details of the plan and implement it.

* A poll showed that the current English corners did not meet the students’ requirements and lacked uniqueness.

Result ：Others were convinced and we successfully founded the English Garden. It’s run once a week now, each meeting attracts over a hundred students.

(5 )Give an example of how you worked effectively with people to accomplish an importantresult. (請你舉一個例子，說明在完成一項重要任務時，你是怎樣和他人進行有效合作的。)

面試技巧分析：這個問題實質考察的是應聘者的團隊合作能力。關鍵詞為：worked effectively with people。

在回答這道問題時，建議從“我做了什么”和“別人做了什么”兩個角度來描述。

面試技巧回答：

What ：Our team won the 2nd Prize in the Military Songs Competition held in our university.

Situation ：In total 20 teams joined the competition, each team represented a class.

Task ：I was in charge of the project. We decided to make our team’s performance unique in order to win a prize.

Actions ：(Key Words ：worked effectively with people )

i. Design: I cooperated with my colleagues to plan the climax of the performance, the musical accompnt of the songs and the whole arrangement of the narrative poem. As three members in our team were good at guitar, I encouraged them to come up with some ideas about how to use a guitar in the military songs.

ii. Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to create the perfect artistic effect.

iii. On stage: I reminded my fellows with gestures and eye expressions. Also, I helped a singer to cope with an emergency.

Result ：Our military team won the second prize in this competition.

(6 )Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project. (請你舉一個例子，說明你的一個有創意的建議曾經對一項計劃的成功起到了重要的作用。)

面試技巧分析：這個問題實質考查應聘者的創新能力。關鍵詞為：creative idea ，significantly contributed。

回答這個問題應將描述重點放在你的創新意識、創新依據、有了創新的想法之后如何去實現，以及這個創新想法起到作用上。

面試技巧回答：

What ：I suggested that we set the topic to be “Sell Yourself”for the annual speech contest in our school.

Situation ：Each year our school holds a speech contest, the topic is randomly chosen by the teachers, for example, how to protect the environment, the importance of honesty, and so on.Students are not very excited about these topics.

Task ：I am quite interested in participating in speech contests, but I’d like them to be different, more exciting and more useful. So I decided to offer some suggestions to our school.

Actions ：

i. I proposed three topics: Sell Yourself; Where I’ll be in 3 Years; Be Competitive. All focus on future job hunting and career development, which I believe are attractive topics to most students.

ii. I surveyed other students and got the information that Sell Yourself seemed better, because it gave us a chance not only to say something, but possibly to sing and dance in addition to just speak.

Result ：My proposal was used in the Speech Contest, which was enjoyed by the students. Over 500 students came to watch the speech contest, double the previous audience size. And the participants said the topic gave them a good opportunity to show off and become more confident.

(7 )Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities. (請你舉一個具體的例子，說明你是怎樣評估形勢，將精力集中在最重要的事情上從而獲得你所期望的結果。)

面試技巧分析：這個問題考察的是應聘者分析事情和找到問題關鍵點的能力。關鍵詞為：assessed a situation,

focused on the prioritie。在回答這個問題時應該將重點放在處理事情的分析過程上。

面試技巧回答：

What ：I once solved the problem of lack of inventory in our store in an hour.

Situation ：Four stores do the promotion at the same time and our store is one of them, the largest one. The sales assistant on the previous day forgot to report that the inventory wasn’t enough and I just realized it when I arrived i n the morning.

Task ：(Key Words: my assessment of the situation ，the priorities)

*The four promoting stores were not very far from each other, and they opened at different times.It was possible to fetch some stock from another store and make up for it later (My assessment of the situation).

*To satisfy the stocking demand of the store which had the largest number of customers (the priorities ).

Actions ：I reported to the manager and offered my suggestion. He accepted it.

Result ：Everything went all right. The inventory in our store was sufficient, and the other store was restocked later before lunchtime.

(8 )Provide an example of how you acquired technical skills and converted them to practical application. (請你舉一個具體的例子，說明你是怎樣獲得一門技能并且將它用于實際工作中的。)

面試技巧分析：這個問題實質是考察應聘者的學習能力。關鍵詞為：convert technical skills to practical

application。在回答這個問題的時候，應將重點放在獲得新技能的過程、方法及將其應用于實際工作的過程上。

面試技巧回答：

What ：I learnt how to arrange the questionnaire forms in a scientific way and use them in the survey of a new kind of milk.

Situation ：In the investigation of customer opinions about the taste of a new kind of milk, I found that the questionnaire form was out of date and limited the of responses.

Actions ：

a) I consulted my boss and a good friend who works in a professional marketing research company and learnt a new way of arranging questionnaire forms.

b) I designed two new forms, and my boss chose one of them.

Result ：With the help of the converted form, our company obtained more objective and useful information.

根據以上幾個問題，面試時每一位面試官當場在各自的“面試評估表”上打分：打分分為3 等：

1—2 分(能力不足，不符合職位要求、缺乏技巧，能力及知識)

3—5 分(普通至超乎一般水準;符合職位要求;技巧、能力及知識水平良好)

6—8 分(杰出應聘者，超乎職位要求;技巧、能力及知識水平出眾)。