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求職英語：品質(zhì)管理
A : We have some quality-control problems, Mr. Zhang. We need to go to the source to work them out.
B: What problem are you having, exactly?
A: The complaint rate for our new product line is very high, almost eight percent.
B: That is high.
A: Yes. We keep finding problems when testing the sound boards.
B: But your promotional materials claim the broads are the least expensive of their types on the market.
A: The least expensive, but still fully functional. And we think that your factory needs to take measures to improve quality-control.
B: That will involve additional expenses for us, which we will have to pass on to you as a rate hike.
A: I am afraid that is not acceptable. You contract says that you will deliver a product with a reject rate of less than six percent.
B: Well, I will tell you what, Mr. Li. I will review the contract and talk with management. Then we will get together and hash this out.
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