酒店英語面試常見問題「匯總」
面試酒店工作會遇到哪些問題呢，以下是YJBYS小編為大家整理的關于酒店英語面試常見問題，希望大家喜歡！
酒店英語面試常見問題一
1、Could you introduce yourself in english?/Why don't you start with telling us about yourself
能用英語自我介紹嗎？
2、Why did you leave (are you leaving) your job?
為什么你要離職？
3、What is your career plan in next 5 years?
您對自己未來五年內的職業(yè)生涯計劃是什么？
4、What kind of value/contribution will you bring in if you join our hotel?
如果我酒店雇用你，你覺得可以為酒店帶來什么樣的貢獻？
5、Describe a situation where you had a dissatisfied customer and you solved their problem.What did you learn from it?
描述一下你曾經(jīng)遇到過的一個很不滿的客人，你是如何解決的？并且說說你從中學到了什么？
6、How do you handle negative feedback from customers？
你是如何處理客戶的負面反饋/投訴的？
7、How do you understand the “service consciousness” in service industry?
您如何理解服務行業(yè)的“服務意識”？
8、What kind of people/manager do you like to work with?
你喜歡和什么樣的人/經(jīng)理一起工作？
酒店英語面試常見問題二
How would you handle difficult or fussy customers?
你是如何應對麻煩或者挑剔的客人的？
Have you been a customer at our restaurants, and how was your experience?
你來過我們餐廳吃飯嗎？你覺得怎么樣？
Are you familiar with our menu and beverage offerings?
你對我們的菜單和飲品熟悉嗎？
Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?
描述一下你曾經(jīng)遇到過的一個很不滿的客人，你是如何解決的？并且說說你從中學到了什么？
Would you describe yourself as more of a leader or more of a follower?
你覺得自己是個領導者還是一個追隨者？
Why should we hire you?
為什么我們要聘用你？
What are your goals?
你的目標是什么？
When were you most satisfied in your job?
你什么時候對你的`工作最滿意？
What are three positive things your last boss would say about you?
你的前任上司給過你哪三個積極的評價？
Why do you want to work here?
你為什么想在這里工作？
If you were an animal, which one would you be?
如果你可以做一個動物，你想做哪個動物？
Why did you leave (are you leaving) your job?
為什么你要離職？
What can you do for us that other candidates can’t? / What makes you unique?
你與眾不同的地方在哪里？
What are your biggest accomplishments/achievement?
你最大的成就是什么？
What was the biggest mistake you have ever made?
你犯過最大的錯誤是什么？
Can you work under pressure?
你可以在壓力下工作嗎？
Do you prefer working with others or alone?
你喜歡和別人一起工作還是獨自工作？
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