國際商務禮儀

國際商務禮儀18條

　　引導語：國際商務禮儀18條，由應屆畢業生培訓網整理而成，謝謝您的閱讀，祝您閱讀愉快。

　　1. What's the “first custom” in the international society?

　　被國際社會公認的“第一禮俗”是什么?

　　“Lady first”.女士優先。

　　2.What is the “Three A” principle in social communications?

　　社交中的“三A原則”指的是什么?

　　Accept, Appreciate, Admire

　　接受對方，重視欣賞對方，贊美敬佩對方。

　　3.What does TOP mean in the international etiquette?

　　在國際禮儀中，TOP指的是哪三個原則?

　　Time, Objective and Place

　　時間，目的, 地點。

　　4.When you are talking with people from western countries, eight topics should be avoided. What are they?

　　和西方人交談時，應避免哪八個話題?

　　Age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.

　　年齡，婚否，收入，經歷，住址，個人生活，宗教信仰，政治見解，以及對他人的看法。

　　5.Which three words are the most common ones in social life?

　　哪三個詞在社交場合最常用?

　　Thanks, Excuse me (sorry), Please.

　　謝謝，對不起，請。

　　6.What are the requirements for appearance in social communication occasions?

　　社交場合的儀容要求是什么?

　　Natural, Harmonious, Beautiful

　　自然，和諧，美觀。

　　7.Could you tell us the general rules for greetings?

　　打招呼致意的一般規則是什么?

　　Gentlemen say hello first to ladies.

　　男性先向女性致意。

　　Young men say hello first to elderly men.

　　年輕者先向年長者致意。

　　The employees say hello to the employers.

　　下級應向上級致意。

　　8.You want to visit a foreign friend, and what will you do first?

　　你想要拜訪一位外國朋友，首先應該怎么做?

　　You'd better make a phone call first to make an appointment.

　　你最好打電話預約一下。

　　9.To attend a formal party, how will you dress yourself?

　　參加正式晚會，應如何著裝?

　　An evening dress or a suit

　　晚裝或套裝。

　　10.On formal occasions, how many colors of all your clothes should be?

　　在正式場合，一個人全身服裝的顏色應該多少種?

　　No more than three.

　　最好不超過三種。

　　11.On formal occasions, what kind of shoes should a man wear?

　　在正式場合，男士應穿什么樣的鞋?

　　Black leather shoes.

　　黑皮鞋。

　　12.On formal occasions, can a man match the black shoes with white socks?

　　在正式場合，男士的黑皮鞋可以和白襪子搭配嗎?

　　No, he can't.

　　不可以。

　　13.If the suit is buttoned, where should be the stickpin?

　　西裝系著扣時，領帶夾應在襯衫的哪兩粒鈕扣之間?

　　Between the second button and the third button of the shirt.

　　夾在襯衫的第二和第三粒鈕扣之間。

　　14.If the suit is unbuttoned, where should be the stickpin?

　　西裝敞著穿時，領帶夾應在襯衫的哪兩粒鈕扣之間?

　　Between the third button and the fourth button of the shirt.

　　夾在襯衫的第三和第四粒鈕扣之間。

　　15.When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say?

　　當你的外國朋友對你說：“你的新衣服真漂亮!” 你應該怎么說?

　　You should say, “Thanks, I am glad you like it.”

　　你應該說：“謝謝，很高興你喜歡。”

　　16.When taking the escalator, which side should you stand on?

　　坐手扶電梯時，應站在靠哪邊的位置?

　　You should stand on the right side. Leave the left side for someone in rush.

　　應靠右側站立，為有急事的人空出左側通道。

　　17.In big parties, how do people get to know each other?

　　在大型聚會上,人們怎樣相識?

　　By making self-introduction.

　　通過自我介紹。

　　18.When making self-introduction, how many minutes should it take?

　　做自我介紹時，多長時間為宜?

　　Half a minute, no more than one minute.

　　半分鐘，不能超過一分鐘。

　　延伸閱讀：商務禮儀系列介紹

　　一、In the Home

　　1.The Right Time to Arrive

　　When invited to luncheon, dinner, or supper, it is very impolite to arrive late, as it is usually planned to have the meal at the exact hour given in the invitation.

　　2.In arrival

　　When you arrive, the hostess or some member of the family will probably meet you at the door and take your coat and hat. In the winter time you should dress more lightly than usually, as you may expect the rooms to be warmer than in most Chinese homes.

　　3.In a few minutes the hostess will ask her guests to come in to dinner. She may or may not ask each gentleman to take a lady in. If she does, the lady will take the gentleman''s arm as they walk into the dinning room. If she does not, the ladies will go in first, followed by the gentlemen. The hostess will either point out their seats to the guests as they come in or have a place card at each place with the guests name on it.

　　4.How Long to Stay

　　After the meal is over, it is not polite to leave for at least half an hour, lest you seem to have come only for the meal. An evening dinner invitation usually implies that you stay for the whole evening. The hostess often plans some after-dinner entertainment.

　　5.What to Say on Leaving

　　When leaving any kind of a party, a guest always expresses his appreciation to the hostess. Some such words as these are appropriate. "Thank you so much. I''ve had a delight evening."

　　二、Some Points for Men

　　1.With a Lady

　　Always allow the lady to precede you in places where one has to go before the other except in the following case: when getting off a street car, train, bus, or out of an automobile; when going up stair; when opening a heavy door. When you are walking along the street with a lady, always walk on the outside.

　　2.At a Dance

　　If you wish to dance with a certain lady, go to her, bow, and say:" May I have the pleasure of a dance?"

　　三、Personal Habits and Appearance

　　1.People judge you at first by what they see, so particular attention should be paid to your personal appearance.

　　2.Using a Handkerchief

　　Always carry a clean handkerchief. Do not use it while it is folded, and do not fold it after you use it.

　　3.Spitting

　　In the West it is considered very impolite to spit, even upon the street.

　　4.Smoking

　　Smoking is very prevalent(普遍), both by men and by women. If you are a guest in a home where no others are smoking, it is better to refrain(忍住) from smoking, you may say, "Would you mind if I smoked?".

　　四、With Strangers and Friends

　　1.Lending and borrowing are more matters of principle in the West than in the East. Things borrowed in the West are definitely expected to be returned, whether it is fifty dollars or merely a friend''s pencil.

　　2.Don''t Be Curious. It is impolite to be curious about the private affairs of others, such as age, salary, religion and marriage.

　　3.Thanks for Gifts.When some one gives you a present, it is very impolite to neglect thank him for it.

　　4.One Hand Only.In china we use two hands when giving something to a person, or when receiving it, if we want to be very polite. In the West this would seem awkward and impolite.

　　五、Table Manners

　　1.As soon as the hostess picks up her napkin(餐巾), pick yours up and lay it on your lap. Sometimes a roll of bread is wrapped in it; if so, toke it our and put it on your side plate.

　　2.The Soup Course

　　Dinner usually begins with soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side.

　　3.The Fish Course

　　If there is a fish course, it will probably follow the soup. There may be a special fork for the fish, or it may be similar to the meat fork. Often it is smaller.

　　4.The Meat Course

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