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2017商務英語考試初級測試練習
企業在招聘人員是使用BEC初級證書作為基本商務英語語言要求。下面是小編分享的商務英語考試初級試題，希望能對大家有所幫助!
第 1 題：單選題:
Could we postpone my visit to your office until the week commencing 5 September?
A.The visit will be delayed until someday after September 11th.
B.The visit will be made someday from September 5th to September 11th
C.The visit will be cancelled because of a meeting on September 5th.
第 2 題：單選題:
Mortgage and other financing income decreased $8.8.million to $18.8.for the year ended December 31，2006 The jncome in 2006 was reduced
A.to $8.8 million.
B.to $18.8 million.
C.from $18.8 million to $8.8 million.
第 3 題：單選題:
We are looking for a Principal Economist，who as well as advising managers and boardmembers on environmental economic policy matters，will develop policy relating to costbenefit analysis at the upcoming review and beyond.
A.The Principal Economist will become a board member.
B.The Principal Economist will deal with environmental matters.
C.The Principal Economist's major responsibility is to make certain policy.
第 4 題：單選題:
Since two speakers are now unable to attend，we shall require only 2 Seminar Rooms instead of the 4 booked.
A.Now two seminar rooms are enough.
B.More seminar rooms will be needed.
C.Six seminar rooms have been reserved.
第 5 題：單選題:
Payment Advertising rates are specified in the Rate Card.Rates are quoted exclusive of Value Added Tax and any other applicable sales taxes.
A.Value Added Tax is included in sales taxes.
B.Sales taxes are included in the rates.
C.No taxes are included in the rates.
第 6 題：READING (PART TWO ):
A.Setting up an Online Home Based Business—2 Mistakes to Avoid
B.Tips to Buying Property Abroad
C.How to Conduct an Intervew?
D.Management Communication Techniques
E.Five Tips on Advertising Your Property
F.Honesty Proves Best Policy for Job Hunter
G.Land Investment—An Investors' Guideline
H.Five Signs You're in the Wrong Job
1小題>
John Shawn wants to selI his house.
2小題>
Robin Seaton is responsible for recruiting new staff.
3小題>
Thomas Kingsley is looking for a new job.
4小題>
Mary Kay would like to start business on the Internet.
5小題>
James Bensen is going to buy a house in another country.
第 7 題：READING (PART FOUR ):
Capacity，Safety and Efficiency
Bosch built-in ovens offer the greatest capacity on the market as well as new safety and efficiency features.
Built to the toughest quality standards，these ovens stand up to the most rigorous use，thanks to Bosch's use of highly durable parts，quality-auditing of all parts vendors and 100%quality testing before shipping.Boasting the largest capacity* in the U.S..Bosch ovens can cook an entire meal at once.Plus，an extra-largeviewing window allows you to monitor the progress ofmeals easily.Whatever life throws at them，Bosch built-in evens can handle it with ease.
Safety is important to you.So Bosch ovens offer a recessed top heating element and a concealed bake element.It helps prevent accidental burning when removingdishes.
1小題>
Bosch built-in ovens hold the most compared with any other ovens available.
A.Right
B.Wrong
C.Doesn't say
2小題>
Bosch built-in ovens have a life-span of at least 10.years.
A.Right
B.Wrong
C.Doesn't say
3小題>
All the parts of Bosch built-in ovens are made by Bosch.
A.Right
B.Wrong
C.Doesn't say
4小題>
Every Bosch built-in oven will be tested in the factory.
A.Right
B.Wrong
C.Doesn't say
5小題>
You can remove the dishes through the large viewing window.
A.Right
B.Wrong
C.Doesn't say
6小題>
The temperature inside Bosch built-in ovens is lower than other ovens.
A.Right
B.Wrong
C.Doesn't say
7小題>
People will not be burned by Bosch built-in ovens when using them.
A.Right
B.Wrong
C.Doesn't say
第 8 題：READING (PART FIVE ):
Never Quit!The Ups and Downs of Running a Family Business
picked up the book Never Quit!The Ups and Downs of Running a Fami|y Business thinking that I could read it between flights，hoping that in the pages of the book，I'd find some little piece of sales wisdom to restate at the upcoming sales manager's meeting that's where I was flying. And so I began reading in the terminal.
Even after the plane settled into its altitude，I couldn't put Never Quif!down.I continued to read，even forgetting to make a few notes in a margin.The notes were already made.The author has bullet list after bullet list of helpful pointers.But what absorbed me most was the story of running a family business.Gray offered personal glimpses of challenges as well as successes.and then held them both up as examples of opportunity for positive growth.
This is a business book，yes. However，it is a family business book.There are the real stories of real people.But the real art of this book is the encOuragement it provides to small business owners to define core principles and when those are challenged，to use those core beliefs to find another method to achieve the desired right results.And so，when a business owner meets with something they believe is beyond their control，they will redefine success or the ways they might getthere.They will neverquit.
The focus on customer service also came at a goodtime for me;this is a huge talking point at our company，which is struggling to maintain excellent customer service at a time when sales are(thankfully)outpacing customer service rep availability，and so customer interactions are being timed and evaluated.It's a challenge，but I found something in almost every chapter of Gray'sbook that boils customer service techniques down to something as simple as a customer-friendly greeting.It makes it seem do-able.
This book is going to be popular with family business owners everywhere.It is well-written，but more important.it is a good read.I've decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again.
1小題>
The reviewer decided to read the book because
A.one of his friends told him lhe book was excellent.
B.he was sure he would get some useful advice.
C.he thought he might collect some information for the meeting.
2小題>
The reviewer didn't make notes in the margin of the book because
A.it was not convenient on the plane.
B.the author of the book had made them.
C.he borrowed the book trom others.
3小題>
Which parts of the book did the reviewer enjoy reading most?
A.The author's experience in family business operation.
B.The lists of helpful information offered by the author.
C.The advice on skills in selling made by some business owners.
4小題>
The book tells small business owners that
A.there will be many things that they couldn't manage.
B.they could get encouragement from the book.
C.they should achieve their respective goals in various ways.
5小題>
The reviewer finds the information about customer sewice very useful because
A.his company doesn't have enough staff to provide good customer service.
B.the sales in his company is decreasing gradually.
C.the customers’complaints are on the rise.
6小題>
The reviewer believes
A.this book will appeal to everyone.
B.his employees will be interested in this book.
C.family business owners will like this book.
第 9 題：READING (PART SIX ):
Hiring：Do You Know How Importont to Pick Them?
Your small business is growing，the market has a need (1) .your product，and you're recruiting employees to expand your business.What could possibly (2) wrong?The answer is，a lot， (3) you don't hire the right people.
One of the differences between businesses that boom and (4) .that limp along is good employees. Obviously，your talent as an entrepreneur has a lot to do (5) .the success of your business，but you (6) .only go SO far by yourself.You must find good employees，figure out (7) .motivates them，and then place them into the right position.
Hiring employees is (8) and requires a lot of patience and energy.You have to resist the temptation to fill the job quickly with one of the first few (9) .who come along or (10) someone who is only sufficient (11) you want to stop (12) and get back to your business.
1小題>
A.for
B.to
C.in
2小題>
A.leave
B.come
C.go
3小題>
A.although
B.if
C.but
4小題>
A.these
B.those
C.they
5小題>
A.on
B.in
C.with
6小題>
A.can
B.ought
C.shall
7小題>
A.what
B.that
C.which
8小題>
A.time-consume
B.time-consumed
C.time-consuming
9小題>
A.person
B.people
C.peoples
10小題>
A.hire
B.hires
C.hiring
11小題>
A.so
B.because
C.while
12小題>
A.interviews
B.interview
C.interviewing
第 10 題：READING (PART SEVEN ):
There are a few changes in the original plan for Ms.Garcia's visit on Wednesday 20.October.The flight is due at 11：00.and it's about 45-minute drive to our company.At 12：30，the lunch will be at the Swan HoteI instead of the White Hart.At 16：00，Tom McAIlister will show the video about our new product.Carol Snape will be absent.As John Sallis has to leave early.Sue Smith will take Ms.Garcia to the airport.Could you please inform Ms.Garcia of the changes?ThanksHenrik
Hi，Henrik，
I'll send Ms.Garcia a new journey plan at once.
Best regards，
Colleen
[Journey Plan]
DATE：(1)______
11：45. arrival at(2)______
12：30.lunch at(3)______
14：00. Meeting in boardroom
15：30. Coffee break
16：00.Product presentation
(made by(4)______)
18：00. (5)______to accompany Ms.Garcia to the airport
第 11 題：填空題:
· You have just received a telephone call for your colleague，Sue Benton，who is away from her desk.A sales representative，John Smith，frOm Barton's & Co has been delayed.He cannot get to a meeting with Sue，but thinks he can get there later.He has given you his mobile number and would Iike Sue to call him back.
· Write a message for your colleague saying：
· who has called
· why he wilI be Iate
· when he can get there
· what he wants Sue to do
· Write 30-40.words.
· Write on your Answer Sheet.
Message
第 12 題：填空題:
· You are the manager of a small factory and you have received this email from Ms.Spinks，Director of Sales at Twining Electricals.
To...
David bentley
CC...
Subject:
Missing delivery
Dear Mr.bentley, I hope this email gets to yOu—I have copied it to your home address as well，and am also sendinga letter by post，but this is urgent.We have been trying to contact your factory by phone all morn-ing but we cannot seem to get through. Our last order to you was supposed to have arrived yesterday，but as of 1 0am this morning it stillhas not come.When we made the order we explained the impo~ance of timely delivery--we willlose money if there is another 24 hours delay.We have always had such good service frOm you inthe past，SO this is most disappointing.Please contact US as soon as possible and let US knowwhat is happening. Yours sincerely， Sonia Spinks Director of Sales TWINING ELECTRICALS
↓
↑
· write a reply email
· apologizing for the delay
· explaining why the delivery was held up and why she has not been able to contact you
· explaining how she will get the order in time
· offering a small compensationg for the delay
· Write 60-80 words.
· write on your Answer Sheet.
To...
Sonia Spinks
CC...
Subject:
Re:Missingdelivery
Dear Mr.bentley,
↓
↑
第 13 題：LISTENING (PART ONE) :
1小題>
When will he meet with Trevor?
2小題>
What do the speakers say about Jack?
A.He is unmotivated.
B.He is incompetent.
C.He is irresponsible.
3小題>
What's wrong with the last page of the fax?
A.It is not sent.
B.It is not signed.
C.It is not stamped.
4小題>
When will the group discussion start?
5小題>
What does the man say about the software?
A.Useful for the options they need.
B.Useless for the options they need.
C.Useless for advanced options.
第 14 題：LISTENING (PART TWO ) :
Meeting Notes
The problem：Cause of the output(1)______of bicycle frames
High(2)______rate & Low(3)______from fill-in workers
[Caused by extreme heat in the workshop]
The temperature records：
—Average temperature difference inside and outside the workshop：(4)______℃The highest temperature record last summer：41℃
Current situation：
—11 of the 36.employees have been changed
—It takes about(5)______days altogether to find a new worker，train him and make him as productive as the old employees.
Loss：
Producing(6)______less units per summer.
Costing(7)______dollars in potential earnings.
第 15 題：LISTENING (PART THREE ) :
Lecture Notes
When doing business over the telephone，you have to pay special a~ention to the listening and speaking skills.
Tip 1.Raise your(1)______and smile as you speak;
Reason：You don't have the advantage of talking with them in person.
Effect：Giving your voice a(2)______& making you sound cheerful.
Although the customers cannot see your smile，they can feel the(3)______through your voice.
Tip 2.Remember and use the customers'names;
Reason：People love their names and love to hear their names.
Effect:Making the service more(4)______and(5)______.
Dos：Listen closely to catch the name/make a(6)______/write it down.
Don'ts：Only be concerned about impressing them or how to(7)______to them
第 16 題：LISTENING (PART FOUR ) :
1小題>
What is the most important aspect of a manager's job?
A.To find the most hard-working employees.
B.To make the employees enthusiastic about work.
C.To encourage the employees cooperate with each other.
2小題>
According to Prof.Bevan，which item comes out last on the list of motivation tools?
A.Trust.
B.Praise.
C.Money.
3小題>
According to the Saratoga Institute reports，which factor is NOT the major reason for quitting a job?
A.Not suitable for the job.
B.Not happy with the pay.
C.Not pleased with the leaders.
4小題>
What should good managers do to keep employees engaged?
A.Offer them pay rise on a regular basis.
B.Give them feedback and encouragement.
C.Show concerned to their personal troubles.
5小題>
What did the managers in Western Electric do to improve the company's performance?
A.They gave the employees better pay.
B.They let the employees make all decisions.
C.They made the employees feel more involved.
6小題>
How did the managers in the Swedish company Kochums change their motivation practice?
A.From giving orders to persuading.
B.From giving bonus to persuading.
C.From giving bonus to giving orders.
7小題>
About Kochums' performance，which statement is true?
A.It lost 15.million dollars each year.
B.It made 100.million dollars within ten years.
C.It made a 100.million dollars profit within ten years.
8小題>
How does a great manager motivate workers on individual basis?
A.Find and develop their strengths.
B.Find and fix their weaknesses.
C.Motivate everyone in the same way.
第 17 題：填空題:
Task Sheet：
Topic A
WHAT IS IMPORTANT WHEN…?
Deciding the price of a product
· Cost of production
· Cost of similar products
· Type of customer
第 18 題：填空題:
Topic B
WHAT IS IMPORTANT WHEN…?
Deciding the price of a product
· Cost of packaging
· Type of advertising
· Cost of transposing
第 19 題：填空題:
A reading room for staff
Things to be put in the reading room
· Computers
·Daily newspapers
·Popular magazines
· Reference books
· Best sellers
·Technical magazines
· Company literature
· Industry literature
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