別總說套話,來點新鮮的
Management jargon can alienate staff and leave bosses looking untrustworthy and weak, according to a survey commissioned by Investors in People.
“人力投資者”委托進行的一項調查表明,管理套話會使員工產生疏離感,同時會讓老板顯得不堪信任、缺乏實力。
Managers who spoke of "singing from the same hymn sheet" could find themselves singing solo, the survey said.
根據調查結果,那些念叨著“口徑一致、同聲同氣”的管理人員將會發現自己是在唱獨角戲。
Workers said such phrases as "blue sky thinking", "the helicopter view" and "heads up" could lead to alienation and low morale in the office.
員工們反映,“創新思維”、“總體視角”和“給你提個醒兒”之類的短語會造成疏遠的感覺、打擊辦公室里的士氣。
The survey, carried out by YouGov to mark the 15th anniversary of Investors in People, a government-backed training initiative, found 37 percent of the 2,900 questioned believed jargon led to mistrust and encouraged a feeling of inadequacy.
“人力投資者”是政府支持的一個培訓項目。由“你說了算”(英國著名民意調查機構)實施的此次調查旨在紀念該項目誕生15周年。調查發現,2900名受訪者中有37%認為套話會導致猜疑情緒,同時助長對管理人員能力的不信任感。
Bosses seemed oblivious to the dangers, with more than half, (55 percent) believing it to be harmless.
老板們似乎對這樣的危險茫無所知,他們中有超過一半的人(55%)認為套話沒什么害處。
That could explain why workers perceived it to be on the rise, with nearly 40 percent believing it was increasingly creeping into office banter.
這就解釋了為什么員工會覺得套話之風正處于上升勢頭——將近40%的員工認為辦公室閑言笑語中的套話越來越多。
Nearly 40 percent of workers surveyed believed jargon betrayed a lack of confidence, while one in five thought those who used it were untrustworthy or trying to cover something up.
接近40%的員工覺得套話是缺乏自信的表現,20%的員工認為使用套話的人要么是不堪重任,要么就是想掩蓋什么事情。
Nicola Clark, director at Investors in People, said: "Whilst jargon can be useful shorthand at times, managers need to be more alert to when and how they use it."
“人力投資者”總監尼古拉·克拉克說:“有些時候套話的`確簡短好用,但管理人員也應該更加注意運用的時機和方法。”
"Cutting jargon out of everyday communication is clearly a challenge. However, as our research shows, if used inappropriately, jargon can be an obstacle to understanding, which ultimately can impact on an individual's performance and an organisation's productivity."
“在日常交流中戒掉套話顯然是件不太容易的事情,但正如我們的調查所顯示的那樣,用得不合時宜的套話會成為交流的障礙,最終會影響到個人的工作表現和整個機構的工作效率。”
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