商務英語中級歷年考試真題
Trouble with Teamwork
Mary Owen examines the role and efficiency of teams
Recruiters say that candidates who can give examples of work they have done as members of a successful team are in as strong a position as those who can point to significant individual achievement. Indeed, too much of the latter may suggest that the person concerned is not a team player - one of the more serious failings in the book of management.
The importance of being a team player is a side effect of the increasing interaction across departments and functional divides. Instead of pushing reports, paperwork and decisions around the organisation, teams provide a dynamic meeting place where ideas can be shared and expertise more carefully targeted at important business issues, says Steve Gardner, in his book Key Management Concepts. He adds, Globalisation has added a further dimension to teamwork. Multinational teams now study policy decisions in the light of their impact on the local market.
But is teamworking being overdone? Some managers are on as many as seven or eight different teams, says Dr Cathy Bandy, a psychologist who recently ran a conference on the subject. They take up so much time that managers cant get on with core tasks. Forming teams and having meetings has, she says, become an end in itself, almost regardless of purpose. There is also the danger of an unhealthy desire to keep the team going after the work has been done. People feel the need to belong, and team membership can provide a kind of psychological support.
The idea behind teamworking is that, when the right group of people is brought together, a force develops which is greater than the sum of their individual talents. This is often true in sport, where good players can reach unexpected heights as members of an international team. However,few business situations have as clear a set of objectives, or as clear criteria of success or failure, as winning a match.
In business, everyone needs to be clear about what the challenge is and whether a team is the right way of approaching it, says Steve Gardner. Unfortunately, people focus instead on who the members of the team should be and what roles they are to play Dr Bandy agrees. There is always a danger that teams can turn into committees, she say
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