有關道歉的禮儀英語
英語口語之遲到道歉
王萍和客戶湯姆約好時間見面，但因事遲到，她表示歉意。 Wang Ping: I'm sorry to have kept you waiting so long. 真抱歉讓您久等了。
Tom: That's OK. What made you so late? 沒關系，你怎么來這么晚?
Wang Ping: I was tied up with some urgent business. 有急事脫不開身。
Tom: I see. 我明白了。
Wang Ping: You've visited some places of interest in Beijing during the last few days, haven't you? 您已經參觀了北京的許多名勝古跡，對嗎?
Tom: Yes, we've visited many places such as the Imperial Palace, the Temple of Heaven and the Great Wall. Well, during my visit to Xi'an, I suddenly got an idea that we should build a synthetic fiber works there. It will be a joint venture. 是的。參觀了許多地方，比如說故宮、天壇和長城。對了，在西安參觀時，我突然產生了一個想法：我們應該在那里開辦一家合資性質的合成纖維廠。
Wang Ping: That's a great idea. We'll surely try our best to cooperate with you. We have many favorable conditions to run a joint venture there. You can get full support from the local government there.那太好了。我們一定盡全力與貴方合作。我們有許多有利條件。貴方可以得到當地政府方面的全力支持。
Tom: That sounds really attracting. And what about the details? 聽起來確實很有吸引力。那么，有哪些細節?
Wang Ping: If it is convenient for you, we can go and visit the local government for those details. 如果你有時間，我們可以去拜訪一下當地的政府，了解一下細節。
Tom: All right. Let's make it 9 o'clock tomorrow morning. 好的，就定在明天早上九點鐘吧。
情景對話2：
珍妮遲到了，她不得不向她的主管馬林做解釋。
Jane: Sorry, Ma Lin, I'm late. 對不起，馬林，我遲到了。 Ma Lin: Jane, that's the second time this week, isn't it? 珍妮，這是本星期的第二次了，是吧?
Jane: Yes. My bus was late again. 是的，公共汽車又來遲了。
Ma Lin: Is it possible for you to take an earlier bus? 你能搭乘一班早一些的`公汽嗎?
Jane: I think so. I'm going to do that tomorrow. 我想是可以的，我打算明天就這么辦。
Ma Lin: Perhaps we can change your working hours a bit if you wish. 如果你愿意，也許我們可以改一下你得工作時間。
Jane: No, thanks. I can manage. 不用了，謝謝。我能設法應付的。
Ma Lin: All right. If there's anything I can do for you, please don't hesitate to let me know. 好的，如果有什么事我能為你做，請盡管告訴我。
Jane: That's very kind of you. Ma Lin. 你太好了，馬林。 Notes：
向別人表示歉意時，首先要承認自己做錯了事，或做出了不禮貌的行為，并且通常要說明原因，表示遺憾。最簡單的道歉方式是說I'm sorry。但這往往不夠，還需要對你所做的錯事做出解釋之后，做出改正和改進的許諾，表示不會讓錯誤再次發生。如果你真的做錯了事，給對方造成傷害或帶來不利的影響，這時做無謂的解釋，只能欲蓋彌彰，效果相反。
情景英語：在酒吧Inside A Pub
SCOTT: So, what would you like to drink?
SYLVIA: I don't know. Do they have tea?
SCOTT: What did you say? Tea?
SYLVIA: Yes. Do they have any iced tea?
SCOTT: No, I don't think so. This is a pub.
SYLVIA: Sure. A lot of pubs do.
SCOTT: I can't imagine that. It sounds strange. Anyway, what would you like as a drink?
SYLVIA: Maybe juice then.
SCOTT: Juice? It's 10:30! How can you drink juice?SYLVIA: Why not?
SCOTT: But this is a pub. They have beer, or wine, or liquor here.
I thought you wanted to have a drink.
SYLVIA: But I don't like alcohol. It makes my face turn red.
SCOTT: Your face turns red?
SYLVIA: Yes, it turns all red. So I don't drink alcohol usually.
SCOTT: So what do you usually drinkwhen you go out?
SYLVIA: I drink tea, or juice.
SCOTT: But you are in a pub right now. Almost all women here know how to drink alcohol.
You should learn.
SYLVIA: Why do I have to learn? I don't like it. SCOTT: Because when you go out with people, everybody drinks.And your company will have parties too. If you refuse to drink alcohol, people will think you are too conservative.
SYLVIA: So you think I need to drink, huh?
SCOTT: At least get used to it. You should be able to drink two or three drinks.
SYLVIA: Alright. I will try. What are you drinking? SCOTT: Gin and tonic.
SYLVIA: Is it strong?
SCOTT: Average. Not too strong.
SYLVIA: I will have one too then. But you must promise not to laugh at my red face.
SCOTT: I promise. I'll go to the bar and get two gin and tonics.
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